Frequently asked questions
Here you can find the most common questions and answers regarding e-invoicing and connecting to your customer AFRY.
General questions
Pagero is a global B2B network. Pagero's e-invoicing platform enables suppliers to send invoice data directly from your accounting systems in any format or via Pagero's web-based portal. By connecting to Pagero, you will be able to send e-invoices to any customer that is included in the Pagero network.
Pagero is an e-invoicing expert. We have contracted Pagero to work on our behalf to conduct the onboarding of all our suppliers.
An electronic invoice is a form of electronic billing. Usually sent in either XML, EDI or a supplier portal to transfer invoice data more securely, quickly & accurately.
Pagero's many-to-many solution handles all the data mapping requirements and ensures that all supplier invoices are delivered in the format that a customer's accounts payable system requires. This makes invoice transfer easier on you as the supplier, and with your customers.
Instant and secure invoice delivery. No more missing invoices.
Invoices will be received automatically in our AP system and processed faster.
Accurate invoice data, causing fewer delays or missing information.
Instant feedback to suppliers that the invoices have been received.
Format flexibility, no need to invest in developments or another software.
- Real time visibility and better cash flow management.
24/7 access and support.
Easy to use.
Access to all of our 12 million trading partners.
Ability to use Pagero instead of multiple electronic invoicing platforms/AP portals. Connect once and reach all of your customers.
Your use of Pagero will ensure that we continue to pay you on time. In addition, you will receive notification when your invoice has been received by us.
Using the Pagero Free Portal to send e-invoices is free. For other e-invoicing methods and services, please contact Pagero by filling in the contact form below.
The implementation and support of e-invoicing will be managed on behalf of AFRY. Supplier invoices, supplier invoice payments and other accounts payable -related, e-mail
If you are not an active supplier to AFRY, you do not need to sign up for e-invoicing. However, there are many great benefits that e-invoicing can do for you as a supplier.
Technical questions
If you currently generate invoices through any accounting/financial system, you can send invoice data files to Pagero using a fully automated & easy integrated solution. Learn more here
You can also access Pagero's e-invoicing platform securely online and create invoices using our web portal. No software installation is required; all you need is an internet connection and standard browser.
Pagero accepts any incoming data format therefore you should join the network as soon as possible and send your invoices now to ensure your payments are not interrupted. You can simply advise Pagero of the changes when you are ready to use your new software. They will make the necessary changes without interruption of invoice delivery.
You cannot upload invoices directly into the Pagero Online platform. Invoices need to be created in the portal from scratch or by using a template you already saved.
However, if you do not want to use the Portal solution, Pagero provides a number of different automated options which will ensure a smooth transition for your paper and PDF invoices. Please contact Pagero using the contact form below to learn more.
Since PDF invoices are not e-invoices, we will no longer accept PDF invoices via email. Learn the differences between a PDF invoice and an e-invoice.
Since we are moving away from paper invoices to electronic invoices, we will no longer accept any paper invoices via mail.
No, the Pagero platform is used for orders and invoices only.
If your company is looking to use an integrated/automated solution, then yes.
If you are going to use the Pagero Online portal, you will be asked to accept the terms & conditions before starting.
No, Pagero provides cloud-based services. You will not need to install any software on your computer.
You can send any XML/EDI format to Pagero. To find out more, please contact Pagero using the contact form below.
Most likely not. Other online platforms usually operate as closed networks. Please contact Pagero using contact form below, to doublecheck.
However, if you are using Pagero, you can connect to different platforms due to the many interoperability agreements Pagero has with other service providers.
Yes. Pagero offers many-to-many solution, meaning once you are connected to the Pagero you can reach all customers that are included in the network (over 12 million companies)
An invoice delivery status can be checked on the Pagero Online platform. Also, you can always contact your customer's Accounts Payable department for more detailed information.
Pagero offers flexible services to meet your company’s needs. If you are interested to know more about your options to send electronic invoices, please contact Pagero using the contact form below.